Occupancy Specialist

Occupancy Specialist Overview

• The Occupancy Specialist will assist in qualifying applicants within the Affordable Department, ensuring compliance with housing regulations and guidelines.
• This role reports directly to the Director of Affordable Housing, providing essential support to maintain operational efficiency.
• Screen applications and conduct interviews to determine applicant eligibility for housing programs.
• Verify income and asset documentation in accordance with application requirements and housing policies.
• Maintain and manage property waiting lists, ensuring accurate and up-to-date records.
• Collaborate with various departments to perform audits and manage special projects as required.
• Ensure compliance with HUD, HPD, and Section 8 guidelines in all processes and documentation.
• Contribute to a team-oriented environment by effectively communicating and aligning with colleagues.
• Develop professionally by taking on increasing responsibilities and solving complex challenges.

Occupancy Specialist Key Responsibilities & Duties

• Screen and evaluate housing applications to ensure compliance with eligibility criteria and regulations.
• Conduct interviews with applicants to verify information and assess qualifications for housing programs.
• Review and validate income and asset documents as per application requirements.
• Maintain accurate and organized records of property waiting lists and applicant files.
• Assist in audits and special projects, ensuring adherence to compliance standards.
• Collaborate with team members to align on objectives and streamline processes.
• Provide excellent customer service by addressing inquiries and resolving issues promptly.
• Stay updated on housing policies and regulations to ensure compliance and best practices.
• Contribute to a positive and productive work environment through effective communication and teamwork.

Occupancy Specialist Job Requirements

• High school diploma or GED required; associate or bachelor’s degree preferred.
• 1-3 years of experience in property management, affordable housing programs, or administrative clerical work.
• Proficiency in Microsoft Office Suite, including Word and Excel.
• Strong verbal communication skills and a customer-focused approach.
• Exceptional attention to detail and problem-solving abilities.
• Ability to manage multiple projects simultaneously and meet deadlines effectively.
• Knowledge of HUD, HPD, and Section 8 guidelines is highly desirable.
• Strong organizational skills and a disciplined work ethic.
• Willingness to learn and adapt to new technologies and processes in a fast-paced environment.