Occupancy Specialist

Occupancy Specialist Overview

• The Occupancy Specialist will assist in qualifying applicants for affordable housing programs, ensuring compliance with industry regulations and guidelines.
• This role involves maintaining property waiting lists and reviewing applicant files for eligibility determination.
• Collaborate with various departments to perform audits and manage special projects effectively.
• Utilize analytical skills to solve complex problems and prioritize multiple projects simultaneously.
• Engage with applicants and team members to ensure alignment and focus on organizational goals.
• Adapt to new technologies and learn quickly in a dynamic, fast-paced environment.
• Contribute to the growth and success of the department by taking on increasing responsibilities.
• Report directly to the Director of Affordable Housing, providing valuable insights and support.

Occupancy Specialist Key Responsibilities & Duties

• Screen applications and conduct phone interviews to assess applicant suitability.
• Review and verify income and assets documentation as per application checklist requirements.
• Maintain, update, and purge property waiting lists to ensure accurate records.
• Determine applicant eligibility by reviewing files and adhering to guidelines.
• Follow HUD, HPD, and Section 8 regulations to ensure compliance.
• Assist departments with audits and oversee special projects effectively.
• Coordinate and prioritize multiple projects while maintaining focus on deadlines.
• Communicate effectively with team members and applicants to ensure clarity and alignment.

Occupancy Specialist Job Requirements

• Associate degree or equivalent required; bachelor’s degree preferred.
• 1-3+ years of experience in property management, affordable housing programs, or administrative clerical work.
• Proficiency in Microsoft Office Suite, including Word and Excel.
• Strong verbal communication skills and sharp attention to detail.
• Ability to adapt to new technologies and learn quickly in a fast-paced environment.
• Excellent problem-solving abilities and organizational skills.
• Knowledge of HUD, HPD, and Section 8 guidelines is highly preferred.
• Demonstrated ability to manage multiple projects and meet deadlines effectively.