Collections Coordinator

Collections Coordinator Overview

• The Collections Coordinator will manage accounts receivable processes, ensuring timely recovery of outstanding balances and maintaining healthy cash flow.
• Collaborate with attorneys and leadership to proactively address receivables and strengthen client relationships.
• Utilize expertise in legal or real estate collections to drive process improvements and reduce aged accounts receivable.
• Contribute to the firm’s financial performance by implementing strategic collections initiatives and minimizing bad debt exposure.
• Provide detailed reporting and progress updates to senior leadership, ensuring transparency and informed decision-making.
• Support special projects and initiatives to enhance collections performance and internal controls.
• This hybrid role offers the opportunity to work closely with a collaborative team in a dynamic environment.

Collections Coordinator Key Responsibilities & Duties

• Manage the full-cycle collections process to ensure timely and effective recovery of outstanding receivables.
• Develop and enforce strategic initiatives to improve cash flow and minimize bad debt exposure.
• Communicate with clients to resolve billing inquiries and secure payment commitments.
• Provide detailed accounts receivable reports and updates to billing attorneys and leadership.
• Participate in monthly accounts receivable meetings to review aging portfolios and outline action plans.
• Prepare daily bank deposits and accurately record cash receipts within the accounting system.
• Identify workflow inefficiencies and recommend process enhancements to strengthen collections performance.
• Support additional accounting and collections-related initiatives as directed by leadership.

Collections Coordinator Job Requirements

• Bachelor’s degree required, preferably in accounting or finance.
• Minimum of 5 years of collections experience, ideally within a law firm or real estate environment.
• Proficiency in Surepoint, LMS+, or comparable accounting systems is essential.
• Intermediate Excel skills, including reporting and data analysis, are required.
• Strong understanding of accounts receivable processes and client account reconciliation.
• Exceptional written and verbal communication skills to interact effectively with attorneys and leadership.
• Highly organized with attention to detail and the ability to prioritize competing demands.
• Collaborative team player capable of working independently and managing assigned portfolios.