Medical Assistant

Medical Assistant Overview

• The Medical Assistant supports clinical and administrative tasks to ensure high-quality patient care.
• Assist healthcare providers in delivering population health-focused care within a collaborative team environment.
• Work under the supervision of the Practice Administrator and Nurse Manager to ensure seamless operations.
• Engage patients warmly, ensuring a welcoming and professional experience during their visit.
• Utilize electronic systems for patient registration, scheduling, and documentation with accuracy and efficiency.
• Coordinate referrals, appointments, and follow-ups to support comprehensive patient care.
• Perform direct patient care tasks, including vital signs, phlebotomy, and diagnostic screenings.
• Ensure confidentiality and professionalism in all patient interactions and documentation.
• Contribute to a supportive and cooperative team environment focused on patient-centered care.

Medical Assistant Key Responsibilities & Duties

• Greet patients and guests warmly, ensuring a positive experience and addressing their needs.
• Manage patient flow efficiently, resolving registration and scheduling issues proactively.
• Perform accurate patient registration, insurance verification, and documentation using electronic systems.
• Coordinate referrals and appointments with specialists, providing necessary documentation and reminders.
• Conduct direct patient care tasks, including vital signs, diagnostic tests, and specimen collection.
• Assist in patient outreach initiatives to improve health outcomes and close care gaps.
• Maintain effective communication with patients, families, and healthcare team members.
• Ensure compliance with confidentiality standards and organizational policies.
• Support administrative tasks, including scheduling, correspondence, and financial reconciliations.

Medical Assistant Job Requirements

• High School diploma or GED required; Associate degree preferred.
• Completion of an accredited Medical Assistant Program or eligibility for certification exam.
• Minimum 1 year of experience in an ambulatory care setting required.
• Proficiency in navigating electronic medical records (EMR) systems.
• Preferred 3 years of experience in ambulatory care settings.
• Strong understanding of medical terminology and patient care protocols.
• Excellent communication and customer service skills.
• Ability to perform direct patient care tasks and administrative duties efficiently.
• Demonstrated professionalism and adherence to confidentiality standards.