Systems Administrator

Systems Administrator Overview

• The Systems Administrator will oversee IT infrastructure, ensuring optimal performance and security for a dynamic environment.
• Serve as a leader within the IT team, balancing technical execution with team oversight responsibilities.
• Collaborate with the Director of IT to implement strategic initiatives and support organizational goals.
• Maintain and enhance systems supporting 800+ retail endpoints and 200+ corporate users.
• Ensure compliance with IT policies and regulations through comprehensive documentation and proactive measures.
• Provide technical expertise in cloud infrastructure, database management, and security frameworks.
• Support a reporting-heavy environment with SQL troubleshooting and query optimization.
• Work in a fast-paced, onsite environment in Brooklyn, focusing on hands-on leadership and execution.

Systems Administrator Key Responsibilities & Duties

• Manage and maintain hybrid systems across Windows, macOS, Android, and iOS platforms.
• Administer Windows Server, Active Directory, and Google Workspace for enhanced security and user management.
• Implement and oversee Mobile Device Management solutions, enforcing device policies effectively.
• Configure and monitor AWS infrastructure, ensuring reliability and scalability.
• Manage Meraki networking equipment to maintain optimal network performance.
• Lead help desk operations, providing advanced support and managing ticket queues.
• Develop automation workflows to streamline IT processes and reduce manual efforts.
• Maintain accurate inventory control across devices, software, and network assets.
• Collaborate with vendors to ensure consistent service delivery and negotiate contracts effectively.

Systems Administrator Job Requirements

• Bachelor of Science degree in a related field is required.
• Minimum of 5 years of experience in systems administration; 8 years preferred.
• Proven expertise in Windows Server, Active Directory, and AWS infrastructure management.
• Experience with Meraki networking equipment and disaster recovery planning.
• Proficiency in MS SQL administration and troubleshooting.
• Familiarity with ITSM/ITIL frameworks and automation tools.
• Preferred certifications: AWS, Microsoft MCSA/MCSE, or equivalent.
• Strong problem-solving skills, including root cause analysis and solution documentation.
• Excellent communication and organizational skills to thrive in a fast-paced environment.