06Jun

Welcome to the first installment of Green Key Unlocked, where we unlock the latest news, career advice, and job search secrets from recruiters in your practice area. In this post, we’re unlocking Marketing Tech insights about careers in Marketing Operations.

But first… 

What is Marketing Technology?

Digital marketing is growing in importance to the success of companies each year. While it’s easy to find the right marketing tools, many companies struggle to find top-tier talent to enhance their digital marketing and get ahead in an increasingly competitive space.

When it comes to careers in Marketing Technology, Marketing Operations is a relatively new function, and it is quickly evolving.

What does ‘Marketing Operations’ entail?

Marketing Operations is essential to the execution of an organization’s digital marketing strategy.

Marketing Operations (MOPS) professionals are the behind-the-scenes heroes of every marketing department. They are almost always wearing multiple hats – sometimes too many – and have a hand in three major pillars of marketing:

  • Technology
  • Data
  • People

Let’s break down what Marketing Operations looks like in each of these digital marketing pillars.

Technology

Most marketing executives would label marketing technologies as necessary to remain competitive within their industries. 

Technologies in Marketing Operations have grown increasingly competitive over the last several years. In 2014, there were less than 1,000 overall tools. Today, there are more than 8,000 tools in the marketplace. 

MOPS professionals should be able to work many different types of technologies, such as:          

  • CRM Systems
    • Examples include Salesforce, Microsoft Dynamics, NetSuite, SugarCRM, and Hubspot.
  • Marketing Automation Systems
    • Examples include Marketo, Pardot, Eloqua, Salesforce Marketing Cloud, and Hubspot.

An organization’s digital marketing stack consists of a unique combination of CRM systems, marketing automation systems, and other tools. Thus, MOPS professionals must be comfortable with several in order to succeed in their role.

Map of 8,000 tools used in Marketing Operations, broken down by category.
Map of 8000 tools used in Marketing Operations broken down by category <br><em>Source Chief Marketing Technologist<em>

Data

An organization’s Marketing Operations team is responsible for developing data-driven strategy for high-impact marketing campaigns.

In addition to running the various marketing tools and systems, MOPS professionals must also be able to analyze and interpret the data produced in order to figure out what works and what doesn’t. MOPS responsibilities in this pillar include establishing and tracking key performance indicators (KPIs) for marketing campaigns and the customer journey.

People

MOPS professionals are inclined to manage different marketing team members, such as Data Analysts, Marketing Coordinators, Marketing Automation Admins, Content Creators, and even sometimes Sales and Sales Enablement folks.

Other Marketing Operations titles include:

  • Marketing Operations Specialist
  • Marketing Operations Manager
  • Marketing Operations Sr. Manager
  • Marketing Operations Director
  • Marketing Operations Analyst
  • Marketing Operations Admin 

“At the end of the day, Marketing Operations has the most important job of keeping everything aligned within an organization’s marketing department. They are the problem solvers, fast thinkers, and data-minded technology wizards who understand what it takes to make marketing successful,” says Ryan Calpin, Head of Marketing Technology Recruitment at Green Key Resources.

Finding your dream job in Marketing Operations

Are you ready to be the marketing superstar every organization needs?

Visit https://www.greenkeyllc.com/jobs/ and select ‘Marketing Technology’ in the Practice Area drop-down menu to view available positions. Here are just a few you can apply to today:

Apr 3, 2024

Mastering Hiring Algorithms as a Candidate

Navigating hiring algorithms as a candidate can feel like trying to crack a secret code. With companies increasingly relying on automated systems to filter through countless resumes, it’s crucial for candidates to understand how these algorithms work and how to optimize their applications to stand out.

Why Companies use Hiring Algorithms?

According to Quartz.com, “Mona Sloane, a senior research scientist at the NYU Center for Responsible AI who worked on the project, says companies rely on automated decision systems for two reasons: to analyze a large volume of applicants, or to find workers with a niche skill set or level of experience. Employers looking to fill internships, sales, or service industry jobs, for example, turn to algorithms to narrow down the pool of candidates. But for niche roles in tech like software engineers, machine learning engineers and data scientists, for example, companies may use automated decision systems to find these workers and reach out to them even if they’re not actively looking for a job.”

Here are a Few Key strategies to tackle hiring algorithms effectively:

Formatting Matters

Keep your resume formatting simple and standardized. Avoid using fancy fonts, graphics, or unconventional layouts that might confuse the algorithm. Stick to clear headings and bullet points to ensure that important information is easily parsed by the system.

Keyword Optimization

Tailor your resume and online profiles to include relevant keywords from the job description. Hiring algorithms often prioritize resumes that closely match the job requirements, so highlighting your skills and experiences in alignment with the job posting is essential.

Use Action Verbs

Start bullet points with action verbs to describe accomplishments and responsibilities. This not only makes your resume more engaging for human readers but also helps hiring algorithms identify relevant experience more efficiently.

Quantify Achievements

Whenever possible, quantify your achievements with numbers, percentages, or other metrics. Concrete data provides hiring algorithms with tangible evidence of your capabilities, making your resume more compelling.

In conclusion, navigating hiring algorithms may seem daunting, armed with the right strategies, candidates can effectively optimize their applications and stand out in a competitive job market. The World Economic Forum reiterated this by saying, “Applying for a job can be overwhelming—even without algorithms in the way. But while lawmakers work out how to regulate this technology, job seekers and recruiters should know the limitations of tech-enabled hiring and bring people back in to correct its shortcomings.