06Jun

Welcome to the first installment of Green Key Unlocked, where we unlock the latest news, career advice, and job search secrets from recruiters in your practice area. In this post, we’re unlocking Marketing Tech insights about careers in Marketing Operations.

But first… 

What is Marketing Technology?

Digital marketing is growing in importance to the success of companies each year. While it’s easy to find the right marketing tools, many companies struggle to find top-tier talent to enhance their digital marketing and get ahead in an increasingly competitive space.

When it comes to careers in Marketing Technology, Marketing Operations is a relatively new function, and it is quickly evolving.

What does ‘Marketing Operations’ entail?

Marketing Operations is essential to the execution of an organization’s digital marketing strategy.

Marketing Operations (MOPS) professionals are the behind-the-scenes heroes of every marketing department. They are almost always wearing multiple hats – sometimes too many – and have a hand in three major pillars of marketing:

  • Technology
  • Data
  • People

Let’s break down what Marketing Operations looks like in each of these digital marketing pillars.

Technology

Most marketing executives would label marketing technologies as necessary to remain competitive within their industries. 

Technologies in Marketing Operations have grown increasingly competitive over the last several years. In 2014, there were less than 1,000 overall tools. Today, there are more than 8,000 tools in the marketplace. 

MOPS professionals should be able to work many different types of technologies, such as:          

  • CRM Systems
    • Examples include Salesforce, Microsoft Dynamics, NetSuite, SugarCRM, and Hubspot.
  • Marketing Automation Systems
    • Examples include Marketo, Pardot, Eloqua, Salesforce Marketing Cloud, and Hubspot.

An organization’s digital marketing stack consists of a unique combination of CRM systems, marketing automation systems, and other tools. Thus, MOPS professionals must be comfortable with several in order to succeed in their role.

Map of 8,000 tools used in Marketing Operations, broken down by category.
Map of 8000 tools used in Marketing Operations broken down by category
Source Chief Marketing Technologist

Data

An organization’s Marketing Operations team is responsible for developing data-driven strategy for high-impact marketing campaigns.

In addition to running the various marketing tools and systems, MOPS professionals must also be able to analyze and interpret the data produced in order to figure out what works and what doesn’t. MOPS responsibilities in this pillar include establishing and tracking key performance indicators (KPIs) for marketing campaigns and the customer journey.

People

MOPS professionals are inclined to manage different marketing team members, such as Data Analysts, Marketing Coordinators, Marketing Automation Admins, Content Creators, and even sometimes Sales and Sales Enablement folks.

Other Marketing Operations titles include:

  • Marketing Operations Specialist
  • Marketing Operations Manager
  • Marketing Operations Sr. Manager
  • Marketing Operations Director
  • Marketing Operations Analyst
  • Marketing Operations Admin 

“At the end of the day, Marketing Operations has the most important job of keeping everything aligned within an organization’s marketing department. They are the problem solvers, fast thinkers, and data-minded technology wizards who understand what it takes to make marketing successful,” says Ryan Calpin, Head of Marketing Technology Recruitment at Green Key Resources.

Finding your dream job in Marketing Operations

Are you ready to be the marketing superstar every organization needs?

Visit https://www.greenkeyllc.com/jobs/ and select ‘Marketing Technology’ in the Practice Area drop-down menu to view available positions. Here are just a few you can apply to today:

Feb 26, 2024

The Essence of Marketing Strategy: Driving Business Success

In the intricate world of business, a marketing strategy serves as the cornerstone upon which companies build their path to success. But what exactly is the marketing strategy, what are the different types of marketing strategies, and how does it work? In this article we’ll explore these questions and delve into the essence of effective marketing strategies.

What is Marketing Strategy?

According to Investopedia.com, “A marketing strategy refers to a business’s overall game plan to facilitate the buying and selling of its products or services. A marketing strategy determines how to reach prospective consumers and turn them into customers. It contains the company’s value proposition, key brand messaging, data on target customer demographics, and other high-level elements. A thorough marketing strategy covers the four Ps of marketing: product, price, place, and promotion.”

Types of Marketing Strategy

Types of marketing strategies include:

  • Social Media Marketing
  • Search Engine Optimization
  • Pay Per Click (PPC)
  • Email Marketing
  • Content Marketing

How Does it Work?

A marketing strategy functions as a road map that guides all marketing activities and initiatives. It begins with a thorough understanding of the target market – their needs, preferences, and pain points. Based on this understanding, the strategy defines the positioning of the company’s offerings and determines the most effective channels and messages to reach the target audience.

Key components of a marketing strategy include:

Market Segmentation: Identifying and segmenting the target market based on demographics, psychographics, and behavior.

Value proposition: Articulating the unique value that the company offers to its customers and differentiating itself from competitors.

Channel selection: Choosing the most appropriate marketing channels to reach the target audience, such as social media, e-mail marketing, content marketing, or traditional advertising.

Messaging and Creative: Crafting compelling messages and creative assets that resonate with their target audience and communicate the value proposition effectively.

Measurement and Analysis: Establishing key performance indicators (KPIs) to measure the success of marketing efforts and continuously analyzing data to optimize performance.

In conclusion, understanding marketing strategies, its types, and how it works are vital for business success, enabling companies to drive growth and engagement effectively.  

Feb 27, 2024

The Essence of Marketing Strategy: Driving Business Success (Part II)

With a grasp of the fundamental concept of Marketing Strategy, let’s explore its advantages in more detail and uncover the steps to effectively craft one.

Benefits of Marketing Strategies

  • Clear Direction: A well-defined marketing strategy provides a clear roadmap for achieving business objectives. It aligns marketing efforts with overall goals, ensuring that every action contributes to the company’s success.
  • Customer Engagement and Loyalty: A strategic approach to marketing fosters deeper connections with customers. By understanding their needs and preferences, companies can tailor messages and experiences that resonate with their audience, leading to increased engagement and loyalty.

Marketing Stratego also highlights a few benefits including:

  • “Increased Brand Awareness: A strong marketing strategy helps increase brand awareness by promoting the business’s products or services to the target audience. This, in turn, leads to more recognition and recall of the brand, which ultimately leads to more sales and customer loyalty.”
  • “Increased Sales and Revenue: A well-designed marketing strategy leads to increased sales and revenue by attracting more customers to the business and increasing their willingness to purchase. This can be achieved through effective targeting, promotions, and other marketing efforts.”
  • “Better Customer Targeting: A good marketing strategy helps businesses understand their target audience and create campaigns that are relevant to them. This leads to more effective and efficient marketing, as businesses are able to reach their target customers more effectively and achieve better results.”
  • “Competitive Advantage: A strong marketing strategy can give a business a competitive advantage by differentiating it from its competitors. By creating unique and effective campaigns, businesses can stand out in their market and attract more customers.”
  • ‘Improved Lead Generation: A good marketing strategy helps businesses generate more leads by promoting the business’s products or services to the target audience. This leads to more opportunities for businesses to convert those leads into customers and increase their revenue.”
  • “Improved Brand Image and Reputation: A well-designed marketing strategy helps improve a business’s brand image and reputation by creating positive associations with the brand. This, in turn, leads to increased customer loyalty, as customers are more likely to do business with a brand they view positively.”
  • “Increased Market Share: A strong marketing strategy helps businesses increase their market share by attracting more customers and retaining existing ones. This, in turn, leads to increased revenue and growth for the business.”
  • “More Effective Use of Resources: A good marketing strategy helps businesses make the most of their marketing budget and resources. By identifying the most effective channels and campaigns, businesses can maximize their return on investment and achieve better results.”
  • “Better Return on Investment (ROI): A well-designed marketing strategy helps businesses achieve a better return on investment by increasing sales and revenue and maximizing the use of resources. This, in turn, leads to increased profitability and growth for the business.”

Now that we’ve highlighted the benefits of a marketing strategy, lets’ explore the process of creating an effective one.

According to Hubspot.com, here are the eight steps a company should take during the marketing strategy process:

  • Conduct market research: “…you need to gather useful data for making informed decisions. Market research is like playing detective, but instead of solving crimes, you’re uncovering juicy details about your customers. Market research will help your businesses make data-driven decisions for your marketing strategy. It also makes it easier to understand your target market, find gaps, and make the most of your resources.”
  • Define your goals: What do you want to achieve through your marketing efforts? Whether it’s increasing brand awareness, driving sales, or diversifying your customer base, well-defined goals will guide your marketing strategy.”
  • Identify your target audience and create buyer personas: To create an effective marketing strategy, you need to understand who your ideal customers are. Take a look at your market research to understand your target audience and market landscape. Accurate customer data is especially important for this step…”
  • Conduct competitive analysis: To begin your competitive analysis, start with your top competitors. Reviewing their websites, content, ads, and pricing can help you understand how to differentiate your brand. It’s also a useful way to find opportunities for growth.”
  • Develop key messaging: Craft compelling massages and creative assets that effectively communicate your value proposition and resonate with your audience. Ensure consistency in messaging across all channels to build brand recognition and trust.
  • Choose your marketing channels: You know what you have to say, now decide on the best marketing channels for your message. Your top goal for this stage of your strategy is to align your channel choices with your target persona’s media consumption habits. Start with media channels you’re already using. Then, consider a mix of traditional and digital channels such as social media, TV, email marketing, podcast ads, SEO, content marketing, and influencer partnerships. To streamline this process, think of your assets in three categories — paid, owned, and earned media.”
  • Create, track, and analyze KPIs: At this stage, you’ll shift from marketing detective to numbers nerd. With a little planning and prep, your analytics can unveil the mysteries of marketing performance and unlock super insights. Review your strategy and choose measurable KPIs to track the effectiveness of your strategy. Create a system that works for your team to collect and measure your data.”
  • Present your marketing strategy: A finished marketing strategy will pull together the sections and components above. It may also include: Executive Summary, Brand Identity, and a Marketing Plan and Tactics”