06Jun

Welcome back to #WeAreGreenKey, where we shine a spotlight on our powerhouse recruiting team.   

To start off the week, we meet up with Brittany Leader on the Healthcare team. After thirteen years at Green Key, Brittany was promoted to Principal in December. She takes us through her journey to get here and how she plans to continue growing and training.    

How did you first get started in recruiting? 

I went to grad school for counseling and became a certified school counselor for K-12. When I was doing my internship, I became a little bit bored, but finished school anyway. I’m also a pretty serious horseback rider, so I was debating going pro. Honestly, I was a little lost. I saw Green Key had a temporary administrative position open when they were replacing their front desk person. I applied and was asked to come into the city for the interview. When I got there, they felt I could do more than an admin position. The next thing I know, I’m a healthcare recruiter and now it’s thirteen years later.  

What about recruiting keeps you coming back every day? 

I get bored easily. I love that no two days in recruiting are the same. I’m also a very adrenaline focused person. In recruiting, the highs are really high, and the lows are really low. I enjoy finding that middle balance. Some days and months are bad, but usually the good outweighs the bad. You have to be resilient here. 

What is the training like on your team? 

When we were in person, it was different. Now, we have a Teams channel dedicated to training. A lot of it is virtual, but we hold each other accountable. We use our cameras and keep everyone engaged. We also use the Green Key LMS (Learning Management System) to mainstream the training process and Green Key’s products. Everyone on our team goes through training, even if they have healthcare experience.  

What sets Green Key apart from other staffing agencies? 

When I first came here, we were super small and boutique, but now we’re bigger. But what I love about Green Key is that it still feels personable. Even though we’ve grown tremendously, we’ve maintained our boutique feel. It really sets us apart from other firms. 

I also applaud the marketing team. In the last couple years, they’ve created an outreach we didn’t have previously. Now that we’re mostly remote, it’s nice to have this additional sense of community and put names to faces.  

What have your goals been since you made Principal? 

I want to continue to make the Partners proud and keep billing. I’ve helped a lot with the evolution of Salesforce and the Partners rely on me for that. As a Principal, I would like to remain a resource for them. I have a keen eye and I’m able to catch things from other perspectives.  

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Green Key
Jun 6, 2023

How to Get Your Co-Workers to Read What You Send


The ugly truth about those memos you send and reports you write is that no one wants to read them.

Don’t take it personally, says Aaron Orendorff. Most of us are overwhelmed with the volume of words that come at us. One estimate is that the average office worker receives almost 100 emails a day. Add in the messages that come in by text, Slack and hard copy and it’s like standing in front of a fire hose.

What can you do to get attention for what you send?

Write less, suggests Orendorff in an article for The New York Times. It’s the most counterintuitive of the eight suggestions he makes, though there’s strong evidence you’ll get more notice if you write only rarely. “Scarcity in professional writing is so, well, scarce that its absence is easier to illustrate than its presence,” he insists.

Before sending off a message, ask yourself, he says, if it must be sent immediately. If not, then ask if it need be sent at all and does it need to be sent to everyone on the To: or CC: lines?

When you must email or message, Orendorff says use fewer words and cut to the chase. “We long for clarity, for other people to say what they mean in as few, short words as possible,” he points out, recommending several methods for getting your point across quickly:

  • Put action words in your subject line — Instead of “Budget Attached,” write, “APPROVAL FOR ITEMS 9-12: Budget Attached.”
  • Don’t tell, ask — Instead of describing in detail your analysis or view of an issue, ask questions; the more pointed and clear the better.
  • Lead with the need — Say what you need. get to the point at the beginning of your memo or email or message. “Rather than building to the request — and risk muddling the meaning — this inversion forces us to lead with the need. After that, you’ll often find much of the rest can be removed.”
  • Make it about “us” — “When seeking assistance or buy-in, we typically ask colleagues for their ‘opinion.’ Turns out, that’s a mistake. Asking for an opinion produces a critic,” Orendorff explains. You’ll get better results if you can make it about “we.”
  • Write a people-proof TL;DR — The snarky expression “TL;DR” meaning “too long; didn’t read” is used to summarize an overly long memo or note. Orendorff suggests hijacking it as your own summary of who is to do what by when. “If the TL;DR clearly summarizes everything, send only the TL;DR.”

Taking to heart every one of Orendorff’s suggestions is no guarantee everyone will want to read what you write. At the very least, he says we can “make it easy on our colleagues to read it, respond to it and take action.”

Image by Muhammad Ribkhan

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