Business Development Manager

Overview

• Lead business development efforts in the vocational market, focusing on heavy-duty truck parts and repair solutions.
• Develop and expand relationships with key stakeholders, including fleet managers and technicians, to drive growth.
• Identify and capitalize on new opportunities within the vocational sector to increase market share.
• Act as a trusted advisor, providing tailored solutions to meet customer needs and challenges.
• Collaborate with internal teams to ensure seamless execution of strategies and customer satisfaction.
• Utilize CRM tools to manage pipelines, track activities, and optimize sales processes.
• Conduct regular onsite visits to understand customer workflows and provide actionable insights.
• Analyze purchasing patterns to recommend stocking programs and operational efficiencies.
• Travel extensively to maintain strong customer relationships and achieve business objectives.

Key Responsibilities & Duties

• Expand existing vocational accounts by identifying and leveraging growth opportunities.
• Provide expert technical guidance and solutions tailored to vocational truck parts and repair operations.
• Develop and execute account-specific growth plans to enhance product penetration.
• Deliver impactful product demonstrations and presentations to prospective clients.
• Collaborate with internal teams to ensure accurate order execution and customer satisfaction.
• Track and report account activity, growth initiatives, and market trends using CRM tools.
• Leverage engineering and technical support to address complex fitment or repair challenges.
• Maintain a deep understanding of industry trends and customer needs to inform strategies.
• Ensure compliance with company policies and industry regulations in all activities.

Job Requirements

• Bachelor’s degree in business or a related field, or equivalent industry experience.
• Minimum of 6 years of experience in vocational truck parts sales or fleet maintenance.
• Proven track record of managing and growing vocational accounts successfully.
• In-depth knowledge of heavy-duty truck parts and repair processes.
• Strong organizational, communication, and time management skills.
• Proficiency in Microsoft Office, CRM systems, and ERP platforms.
• Ability to travel up to 75% and meet all screening requirements.
• Preferred experience in vocational repair shops or fleet maintenance operations.
• Demonstrated ability to analyze market trends and implement effective strategies.