Sales Account Manager

Overview

• Drive sales account management for a prominent organization, ensuring client satisfaction and operational excellence in a hybrid work environment.
• Manage domestic and international accounts, fostering strong relationships and driving revenue growth through strategic initiatives.
• Collaborate with cross-functional teams to optimize order accuracy, delivery timelines, and customer satisfaction.
• Utilize industry knowledge to enhance sales performance and operational efficiency, contributing to organizational success.
• Create and maintain detailed reports on customer orders, providing insights for internal and external stakeholders.
• Support sales initiatives with top-tier clients, driving growth and fostering long-term partnerships.
• Contribute to a dynamic work environment, leveraging expertise to achieve strategic objectives.
• Engage in professional development opportunities to stay updated with industry trends and practices.

Key Responsibilities & Duties

• Manage and oversee domestic and international accounts, ensuring compliance with company standards and client expectations.
• Coordinate with sourcing and logistics teams to ensure accurate order placements and timely deliveries.
• Develop comprehensive reports on sales activities and customer orders for strategic decision-making.
• Analyze sales data to identify trends, opportunities, and areas for improvement.
• Address client inquiries and resolve issues promptly to maintain high levels of satisfaction.
• Collaborate with production teams to ensure seamless operations and product availability.
• Support the implementation of sales strategies to achieve organizational goals and objectives.
• Maintain up-to-date knowledge of industry standards and practices to enhance operational effectiveness.

Job Requirements

• Bachelor's degree in Business Administration or a related field is required.
• Minimum of 3-5 years of experience in sales account management, preferably in a retail or related industry.
• Proficiency in Microsoft Excel and familiarity with ERP systems is essential.
• Knowledge of Blue Cherry software is preferred but not mandatory.
• Strong organizational and communication skills, with attention to detail and accuracy.
• Ability to thrive in a fast-paced environment and manage multiple priorities effectively.
• Experience in fostering client relationships and driving sales growth.
• Commitment to professional development and staying updated with industry trends.